Return Instructions
Please enter your order number and email address. Select the item(s) and reason you would like to return. Once submitted, a return shipping label will be generated and emailed to you. Please print the shipping label. Place your items back in your package and attach the shipping label to the outside, then drop off at your nearest Post Office. Remember to keep your tracking number! Please allow up to 10 business days from the receipt of your return to be processed and your refund issued. We will notify you once your return has been processed and your refund has been issued.
Instructions for Sending Your Return Back to L*SPACE
1. Please enter your order number and email address.
2. Select the item(s) and reason you would like to return.
3. Once submitted, a return shipping label will be generated and emailed to you.
4. Please print the shipping label. Place your items back in your package and attach the shipping label to the outside, then drop off at your nearest Post Office. Remember to keep your tracking number!
5. Please allow up to 10 business days from the receipt of your return to be processed and your refund issued.
6. We will notify you once your return has been processed and your refund has been issued.
Return Policy
If you are unsatisfied with your purchase, we offer free returns within 30 days of receipt for any full-priced items placed within the U.S. For all International orders, returns will be accepted, however, the customer will be responsible for all shipping charges that may apply.
We do not accept returns or exchanges on any sale items. No exceptions.
The product must be returned in original condition. Worn, washed or otherwise used products will not be accepted. All products must also have the original tags and sanitary liner intact.
If you are unsatisfied with your full-price purchase, you may return the item for a refund within 30 days of receiving of your purchase should it meet the requirements on our returns page.
Due to health regulations, styles that are soiled, worn, damaged or laundered will not be accepted. Soiled garments include any indication of bodily fluid marks, deodorant and/or makeup stains. It is at L*SPACE's discretion to determine if the returned product has been soiled. If it is determined to be soiled, orders will not be accepted for a return or store credit. L*SPACE cannot send back the order and will have to damage out any soiled items.
We offer a limited warranty on our products. If there is an issue of receiving the wrong item or you have an item that is defective beyond normal wear and tear please contact our Customer Service team at [email protected] or via live chat.
Original shipping charges will not be refunded unless the return items are deemed defective.
Sale items are non-refundable. No Returns. No Exchanges. No Exceptions. Please double check your sizes! No modifications can be made after your order is placed.
Exchanges
We do not offer direct exchanges. If you want to exchange an item, please follow the return process above for the unwanted item(s) for a full refund and then make a new purchase for the desired item(s).
International Returns
We accept returns for International orders, however, the customer will be responsible for all shipping charges that may apply.
FAQs